Community support services

Community support services provide support to individuals, families and carers to help with mental health, alcohol or other drug issues.

They include:

  • mobile outreach services
  • drop in centres
  • group programs
  • personalised support services to enable people to remain in their home or local community, and
  • programs for families and carers.

Alcohol and drug services will accept self-referrals. Mental health services may require a referral from a General Practitioner, private psychiatrist or public mental health service. We recommend you check with the service you’re interested in to make sure.

To find a service, please search in the My Services online directory. To find online forums for mental health support or support via a helpline, please visit those pages.

About self help and peer support groups

Self help and support groups can assist you to deal with life’s challenges. You can join a group which meets regularly to encourage each other in recovery, access information and education or volunteer to support others. 

To find a self help or peer support group, visit the My Services online directoryYou can search by your own location, or 'Restart' your search and search for services in a major town or city.

You can also visit:

If you are having trouble finding a support group that suits you, contact Connect Groups for assistance.

About the Individualised Community Living Strategy

The Individualised Community Living Strategy (ICLS) is a key Mental Health Commission initiative providing contemporary individualised supports. It can provide coordinated clinical and psychosocial supports and housing to assist people to reach their recovery goals and to live well in the community. All referrals to this program are through local area mental health services. Please refer to the guidelines for more information.

Details of the current interface between the ICLS and the National Disability Insurance Scheme can be found here.

The National Psychosocial Support Measure – Western Australia

In the 2017/18 Budget the Australian Government committed $80 million over four years for the National Psychosocial Support (NPS) measure. The purpose of the NPS measure is to provide psychosocial support services to assist people with severe mental illness resulting in reduced psychosocial functional capacity who are not more appropriately funded for assistance through the National Disability Insurance Scheme (NDIS).  

The overarching objectives of the NPS measure is to:

  • Support people with severe mental illness and associated psychosocial functional impairment who are not more appropriately supported through the NDIS;
  • Improve  access to psychosocial support services, mental health outcomes and equity in service availability for the target cohort; and
  • Reduce the avoidable need for more intense and acute health services and enhance appropriate/optimal use of the health system.

The Commonwealth component of the NPS measure will be implemented through purpose specific funding to Primary Health Networks (PHN) to commission these new services. The Mental Health Commission (MHC) is working in partnership with the WA Primary Health Alliance who will also facilitate a wider reference group to inform the planning for the commissioning of these services. It is anticipated that the Commonwealth services will commence from January 2019 following the planning/establishment period.

The MHC’s contribution to the NPS measure includes a wide range of services commissioned from various non-government organisations totalling approximately $70.5 million in 2018/19.  These services include:

  • Community mental health step up/step down services;
  • Personalised Supports;
  • Respite Services;
  • Family and Carer Supports;
  • Group Support Activities;
  • Individual Advocacy;
  • Mutual Support and Self Help;
  • Education, Employment and Training; and
  • Accommodation Support Services.

For further information on the services available please refer to the Service Directory on the Western Australian Association for Mental Health (WAAMH) website https://waamh.org.au/Organisation

The MHC is committed to supporting people with a mental illness who are not eligible for the NDIS, but who require access to support to assist them in meeting their recovery goals and to live a good life in the community. 

About sobering up centres

Sobering Up Centres provide a safe environment in which people found intoxicated in public may sober up. A person being cared for in a Sobering Up Centre can expect:

  • Access to bathroom facilities, a shower, bed, clean clothes, and a simple nutritious meal
  • Non-discriminatory and non-judgemental care
  • Referral to other agencies and services if required.

People may refer themselves to a centre or be brought in by the police, a local patrol, health/welfare agencies, or other means.  Attendance at a centre is voluntary.

Sobering up centres are listed in the My Services online directory. They are currently available in Kalgoorlie, Port Hedland, Carnarvon, Derby, Broome, Wyndham, Perth, Kununurra and Roebourne. 

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