Rurallink is an after-hours telephone service for people in rural and regional Western Australia experiencing a mental health crisis.

Callers to Rurallink are connected to a trained mental health clinician who can provide them with:

  • mental health assessment
  • crisis support, crisis planning and brief intervention
  • mental health system navigation
  • mental health information and advice
  • planned support calls over weekends and overnight to people experiencing a crisis
  • referral to a mental health or emergency service when more than telephone support is required.

The service is designed keep individuals safe during a mental health crisis by connecting them with appropriate support services.

The service is available for:

  • anybody experiencing a mental health crisis who feels they need urgent assistance
  • families or carers of people with a mental illness
  • members of the general public who witness a mental health crisis and need assistance
  • health professionals
  • community welfare service providers.

For people living in the Perth metropolitan area, the Mental Health Emergency Response Line (MHERL) provides an equivalent service.


Visit our resources library for more helpful information. 

Other helplines

Mental Health Emergency Response Line is also managed by the East Metropolitan Health Service. It provides response to mental health emergencies in Perth metropolitan areas and Peel.

More helplines

Other Services

For alcohol and drug services or more mental health services across Western Australia please visit our Getting Help pages.

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Translating services

If English not your first language, you can get free translation support through Translating and Interpreting Service (TIS National) by phoning 131 450.

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Speech or hearing difficulties

If you have speech or hearing difficulties you can contact us by phone through the National Relay Service.


Free call 1800 552 002

Availability 4.30pm – 8:30am Monday to Friday and 24 hours Saturday, Sunday and public holidays. During business hours you will be connected to your local community mental health clinic.

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