The Mental Health Commission (Commission) is driving a quality improvement reform through the Commissioning Maturity Action Plan (CMAP). This initiative is built on the principle that commissioning is everyone’s business, ensuring processes across the mental health and alcohol and other drug sectors are strengthened, streamlined and inclusive.

The CMAP helps ensure co-design, cultural responsiveness and the voices of those with lived and living experience are embedded into every stage of the commissioning cycle – from service design and procurement to monitoring and reporting. By working collaboratively with individuals, families, communities, and sector partners, we aim to deliver person-centred, sustainable services that respond to community needs.

Aligned with the WA State Commissioning Strategy for Community Services, the CMAP represents a shift towards holistic, community-driven commissioning that achieves better outcomes for all Western Australians.