Mental Health Commission

Live Chat

Please read this disclaimer and scroll down to access Live Chat.

The Live Chat service is operated by the Alcohol, Drug and Mental Health Support Service in Western Australia for the purpose of providing mental health, alcohol and drug counselling and support for the benefit of the public. The Live Chat service is provided free of charge for residents of Western Australia and operates from 7am to 9:30pm, seven days a week.

If you require immediate help, call the Here For You Support Line on 1800 437 348 (toll-free) or for emergencies call the Triple Zero (000) emergency line.

Our assessments and counselling are based on the information you choose to share with us. While our counsellors will make every effort to assist you with the issues or problems you identify - you are in the best position to determine how relevant this information is to your situation. Services provided by the Alcohol and Drug Support Line are not a substitute for independent professional advice from your own or another health professional.

The Alcohol and Drug Support Line is a confidential service, however if we are concerned about your safety or the safety of another person, our duty of care will override this.  A transcript of your chat will be stored in accordance with State government record keeping policies.

The Alcohol and Drug Support Line does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided via the Live Chat service.

Live chat services can provide you with access to counselling or advice straight from your computer, in real time.

In times of crisis or for urgent assistance, call a helpline or attend an emergency department.

ProviderAvailabilityAccess
Beyond Blue online chat3pm to 12am (AEST)Access chat 
Youth Beyond Blue online chat3pm to 12am (AEST)Access chat 
Lifeline Crisis Support Chat*7pm to 12am (AEST)Access chat 
eheadspace (for 12 to 25-year-olds)*9am to 1am (AEST)Access chat 
Butterfly Live Chat (for eating disorders)*Mon – Fri 8am to 12am (AEST)Access chat 

ProviderAvailabilityAccess
Lifeline Crisis Text Service24/7Text 0477 131 114

Online forums allow you to get support from others who are affected by mental illness and share similar experiences.

ProviderAccess
Sane Australia forums*Visit forum 
eheadspace group chat sessions (11 to 25-year-olds)*Visit forum 
ReachOut.com online forums (14 to 24-year-olds)*Visit forum 
Beyond Blue online forumsVisit forum 

* These services are not funded by the Mental Health Commission.

Page last updated1 May 2025

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