Mental Health Commission
The Mental Health Emergency Response Line (MHERL) is a 24-hour telephone service for people in the Perth metropolitan area experiencing a mental health crisis but is not an emergency service.
In an emergency call Triple Zero (000).
MHERL provides contact with a trained mental health clinician.
- mental health assessment
- crisis support, crisis planning and brief intervention
- mental health system navigation
- mental health information and advice
- referral to a mental health or emergency service when more than telephone support is required.
The service aims to keep people safe during a mental health crisis by connecting them with appropriate support services.
- People experiencing a mental health crisis who feel they need urgent assistance
- Families or carers of people with a mental illness
- Members of the general public who witness a mental health crisis and need assistance
- Health professionals
- Community welfare service providers.
Page last updated1 May 2025