Mental Health Commission
The Mental Health Commission (Commission) developed the My Services online directory to make it easier for consumers, carers and families to access mental health and alcohol and other drug support services.
My Services is also a useful tool for the sector, enabling service planners and providers to work together using the same information.
It includes information on more than 1,500 mental health, alcohol and other drug services.
FAQs
My Services is a free directory. The listings are hosted on the platform, which is managed by the Commission.
It is easy to use – simply click on navigation buttons and answer a short series of questions to search for services that match what you need.
The directory includes statewide mental health, alcohol and other drug (AOD) services, which are funded by the State Government through the Commission.
Services that do not receive funding from the Commission can also list in the directory, as long as they meet the eligibility criteria of My Community Directory.
Services can apply via My Community Directory's email and are checked against the Australian Business Register, including any Australian Charities and not-for-profits.
Organisations that are Commission-funded are identified by a green icon next to their listing.
The purple badge on some services indicates the Commission provides funding to that organisation for mental health or alcohol and other drug services. It does not mean that the Commission necessarily funds that particular service.
My Services includes emergency contacts for immediate help, and links to helplines, live chat services and online forums so you can access advice in real time, as well as links to online resources.
Try searching for services in your nearest regional centre. Services in regional centres are often responsible for servicing their whole region.
Visit your local GP or health clinic. They will often have local knowledge of how best to support you or can help you develop a mental health plan.
You can also call a helpline.
No. Because any eligible organisation can list in My Community Directory, they can also appear in My Services. It is up to you to determine whether a service is right for you.
The services listed in the directory can manage their own listings in real time, so information can be updated within minutes. The directory has built-in reminders to prompt services to review their content regularly to help keep it current, and My Community Directory administrators can also make changes to listings if needed.
If you encounter any technical problems while using My Services, please contact My Community Directory via support@mycommunitydirectory.com.au or 1300 762 515. If you need help navigating the directory, you can contact us.
If you notice any errors or information that isn’t up to date in a listing, please fill in a feedback form so the issue can be corrected.
My Services does not include the ability to provide reviews.
If you are not satisfied with the way you have been treated by a service listed in the directory, the first step is to raise the issue with the service directly. If that doesn’t address the issue, find out more about how to make a complaint here.
My Services helps make it easier for consumers, carers and families to find support for mental health, alcohol and other drug issues online. WANADA's hard copy Green Book was developed for the health workers.
Page last updated6 July 2026
