Helplines
In an emergency call 000 or visit your local emergency department
Helplines can provide you with immediate access to support and advice that is confidential, free and anonymous.
To find a helpline, please look at the list below or view this poster, which you can also print for display at your location.
Want to chat to someone online? Access online chat and forums
Mental Health Support Lines
Mental Health Emergency Response Line
1300 555 788 (Metro) or 1800 676 822 (Peel) or 1800 552 002 (Country/Rurallink)
13 11 14
1300 224 636
1300 659 467
08 9381 5555 (main line) 08 9388 2500 (Youth Line) or 1800 198 313 (Country Toll Free)
1300 789 978
PANDA (perinatal anxiety and depression), Monday to Friday 9am to 7.30pm AEST)*
1300 726 306
QLife (LGBTI+, 3pm to midnight)*
1800 184 527
13 7848
Butterfly Foundation (eating disorders, 8am to midnight AEST)*
1800 334 673
Child Protection and Family Support Crisis Care Helpline*
08 9223 1111 or 1800 199 008 (Country Toll Free)
HealthDirect (general health information and advice)*
1800 022 222
Wellways (mental health system navigation, Monday - Friday 9am to 9pm AEST, excluding public holidays)*
1300 111 500
Bushfire Support: Telehealth (8:30am to 5:00pm, Monday to Friday)
1300 820 397
*does not provide crisis counselling
Lifeline 13 HELP - Bushfire Recovery Line
13 43 57
Carers Support Lines
1300 227 377 (general line Monday to Friday, 8.30am to 4.30pm)
1800 007 332 (counselling line Monday to Friday, 8.30am to 4.30pm)
Carer Gateway (support and services, Monday to Friday 8.00am to 5.00pm)*
1800 422 737
Kids and Youth Mental Health Support Lines
Child and Adolescent Mental Health Service Emergency Telehealth Service (Mental health crisis management, assessment and referral, metro-wide seven days a week from 8am to 2:30am)
1800 048 636
headspace* (seven days a week from 9am to 1am AEST)
1800 650 890 (12-25 year olds, family and friends)
Kids Helpline*
1800 551 800 (5 to 25 year olds) or 1800 654 432 (parents)
Youthbeyondblue
1300 224 636 (12-25 year olds)
Alcohol and Other Drug Support Lines
08 9442 5000 or 1800 198 024 (Country Toll Free)
Parent and Family Drug Support Line
08 9442 5050 or 1800 653 203 (Country Toll Free)
* These services are not funded by the Mental Health Commission.
