Mental Health Commission

Live Chat

Please read this disclaimer and scroll down to access Live Chat.

The Live Chat service is operated by the Alcohol, Drug and Mental Health Support Service in Western Australia to provide mental health, alcohol and drug counselling and support. The Live Chat service is provided free of charge for residents of Western Australia and operates from 7am to 9:30pm, every day.

The Alcohol, Drug and Mental Health Support Service is not a crisis or emergency service. For emergencies, please dial Triple Zero (000).

For urgent support contact:

Our assessments and counselling are based on the information you choose to share with us. While our counsellors will make every effort to assist you with the issues or problems you identify, you are in the best position to determine how relevant this information is to your situation. Services provided by the Alcohol, Drug and Mental Health Support Service are not a substitute for independent professional advice from your own, or another, health professional.

The Alcohol, Drug and Mental Health Support Service is a confidential service, however if we are concerned about your safety or the safety of another person, our duty of care will override this.  A transcript of your chat will be stored in accordance with State Government record-keeping policies.

The Alcohol, Drug and Mental Health Support Service does not accept liability for any injury, loss or damage incurred by use of, or reliance on, the information and advice provided via the Live Chat service.

Below is a list of additional Live chat services that can provide you with access to counselling or advice straight from your computer, in real time.

ProviderAvailabilityAccess
Beyond Blue online chat24/7Access chat 
Youth Beyond Blue online chat24/7Access chat 
Lifeline Crisis Support Chat*24/7Access chat 
eheadspace (for 12 to 25 year-olds)*3pm to 10pmAccess chat 
PeerChat (for 16 to 25-year-olds)*Monday to Thursday 3pm to 8pm, Friday 11:30am to 4:30pm (AEST)Access chat
Butterfly Live Chat (for eating disorders)*8am to 12am (AEST)Access chat 
Suicide Call Back Service*24/7Access Chat
Kids Helpline (5 to 25 year-olds)24/7Access chat
QLife (LGBTIQA+ Peer Chat)3pm to 9pm (AEST)Access chat

ProviderAvailabilityAccess
Lifeline Crisis Text Service24/7Text 0477 131 114

Online forums allow you to get support from others who are affected by mental illness and share similar experiences.

ProviderAccess
Sane Australia forums*Visit forum 
eheadspace group chat sessions (12 to 25-year-olds)*Visit forum 
Beyond Blue online forumsVisit forum 

* These services are not funded by the Mental Health Commission.

Page last updated9 July 2026

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