Alcohol and Drug Support Line

The Alcohol and Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.

What we do

Contact with the Alcohol and Drug Support Line is one-to-one with a professional counsellor and is confidential.

The counsellor who answers your call can:

  • Listen to what is going on for you
  • Provide you with information about alcohol or drug use
  • Provide emotional support
  • Talk about treatment options
  • Refer you to local services that can provide ongoing support

We can also provide:

  • Interim support to individuals waiting for face to face counselling/treatment
  • A free call back service to socially and geographically isolated clients
  • Support to health professionals working with individuals and families impacted by alcohol or drug use

Resources

For people who speak little or no English, please see our resources for non-English speakers.

Other helplines

Help for parents and families

Help for meth use

Help for people working away from home

 

Translating services

If English not your first language, you can get free translation support through Translating and Interpreting Service (TIS National) by phoning 131 450

Speech or hearing difficulties

If you have speech or hearing difficulties you can contact us by phone through the National Relay Service

Phone

Metro (08) 9442 5000

Availability 24 hours, 7 days a week

Phone

Country 1800 198 024

Availability 24 hours, 7 days a week