Mental Health Commission

Outcomes Measurement Framework

The Mental Health Commission (Commission) is developing a person-centred, outcomes-focused approach to system evaluation, monitoring and reporting to capture whether Western Australia’s publicly funded services are delivering a positive impact on a diverse range of domains for consumers and carers and the broader Western Australian community.

What is the Outcomes Measurement Framework?

The Outcomes Measurement Framework (OMF) aims to improve the way the Commission monitors and evaluates mental health and alcohol and other drug (AOD) systems and services. The goal is to ensure the Commission can measure how services are making a positive and tangible impact on people in Western Australia. 

The OMF will serve as the primary framework for monitoring system level outcomes for the Western Australian community and for selecting outcomes to effectively monitor and evaluate the impact of publicly funded mental health and AOD services for consumers and carers. 

Development of the OMF is informed by national and international frameworks, latest evidence and best practice, and community, lived experience and service delivery expertise through a stakeholder consultation stage. 

Next Steps

The OMF is in its final stages of development.

Frequently Asked Questions

Consultation with peak bodies, people with lived experience, and former members of the Commission’s System Wide Data Working Group has informed initial system-level outcomes. 

Furthermore, a Delphi Expert Consensus Study involving people with lived experience of mental health and AOD, and stakeholders was conducted in late 2024.

The OMF is planned to be divided into two main parts: one addressing system-level outcomes and the other focused on service-level outcomes. Both parts will be connected by a unified set of domains with separate OMFs for the mental health, and AOD sectors.

The OMF is planned to have a hierarchy structure of domains, outcomes, and indicators. Each domain within the OMF is defined by specific outcomes that outline the intended area of impact. These outcomes represent measurable areas of change or improvement, reflecting the framework's commitment to meeting both systemic and personal priorities. Each outcome has an associated Indicator, a unit of measure that quantifies progress, enabling ongoing assessment of impact within each domain.

If you would like to stay up to date with the latest news of the OMF, please email the Research and Monitoring team at RAM@mhc.wa.gov.au.

Page last updated1 May 2025

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