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Support Line Confidentiality Statement

The Alcohol and Drug Support Line, Meth Helpline and the Parent and Family Drug Support Line will endeavour to maintain your confidentiality at all times. However if we are concerned about your safety or the safety of another person, or you make threats to harm yourself or someone else, our duty of care will be to consider your safety, and that of the community above your confidentiality. Information collected during your call may be stored in a secure database. If you have any questions about this please talk to one of our counsellors.

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