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COVID-19 Update: Roadmap to lift restrictions, masks, new COVID-19 process flow map and bushfire assistance

Published on 5 Feb 2021

Dear All

The Mental Health Commission (MHC) and Department of Communities are working together, along with several other government agencies to ensure that you are kept up-to-date and can access direct assistance in relation to the COVID-19 lockdown and Wooroloo bushfire.

Our Teams are continuing to report that they are incredibly impressed with how professional your organisations have been in activating your Business Continuity Management Plans and how generous your support has been to consumers and carers/families.

Thank you for your ongoing work, and your ongoing flexibility and adaptability in support of the community.

Update on the transition out for lockdown for the Perth, Peel and South West

As announced last night, if there remain zero cases of community transmission each day in WA, the South West will return to pre-lockdown conditions like the rest of regional WA at 6.pm this evening.

However, Perth and Peel will be subject to transitional restrictions until 12.01am on Sunday 14 February. These include:

  • A return to normal working locations
  • Masks are required outside your home, including at work.
  • Limits on gatherings and events, including the 4 square metre rule for businesses and venues.
  • Only essential travel permitted in and out of the Perth and Peel region to other parts of WA.

Mandatory contact registers will remain, and everyone is encouraged to continue hygiene and physical distancing measures such as sanitising and washing your hands with soap regularly; and staying 1.5 metres from each other.

You can find more detail and information on the restrictions at WA.gov.au with health advice at healthywa.wa.gov.au.

Posters regarding masks and community thank you

The Department of Health and Department of the Premier and Cabinet have developed posters to help inform the community about mask wearing and thank the community for their efforts in keeping Western Australia safe.

Please feel free to print and display these posters in your services:

New process flow map for mental health hostels and supported accommodation

A new process flow map has been developed regarding the management of mental health patients in hostels and supported accommodation. It provides guidance to providers for when a patient is diagnosed with or suspected to have COVID-19 during periods of low community transmission. The process flow map includes key questions and useful links to help guide hostel and supported accommodation providers.

The process flow map is titled ‘Management of mental health patients in hostels and supported accommodation diagnosed with or suspected to have COVID-19 during periods of low community transmission’. You can access the process flow chart here or via this page of the Healthy WA website (under the Community Care Providers sub-heading).

Bushfire update

The Department of Communities and emergency services are working 24/7 to provide support to communities impacted by bushfires. The State Welfare Incident Control Centre (SWICC) has doubled in size to increase capacity to reach out to vulnerable communities.

Support workers and counsellors are on the ground at evacuation centres and are providing wrap-around psychosocial support to the community. This includes school psychologists to support children and families. The SWICC is also linking families with Centrelink, with consideration being given to assisting families requiring urgent financial support.

The MHC is working with the Department of Communities, Education, and WA Primary Health Alliance to ensure we have immediate and medium to longer term response options in place. Thank you to the service providers, who have provided advice regarding their capability to assist.

Assistance for the bushfire-affected community

If individuals have been affected by the fire, welfare support assistance may be available via the Department of Communities 24-hour Disaster Response Hotline on 1800 032 965.

Lifeline’s Bushfire Recovery phoneline 13 HELP (13 4357) is a dedicated service available to support people in bushfire affected areas that are struggling.

People can attend evacuation centres and request assistance in gaining mental health and wellbeing support from Department of Communities staff, or the school psychologists onsite.

Existing helpline services are available including those at mhc.wa.gov.au/helplines.  

The Australian Government is offering a Disaster Recovery Payment and/or Allowance for people directly impacted by the Perth bushfires.

Please share the details of helplines and supports on your website/social media channels.

Mask Supplies update

More than three million masks have now been delivered to the community sector and government agencies. Deliveries continue today for use by community service organisations and vulnerable members of the community.

If you have any issues with mask supplies or any questions at all, please contact ngocommunitysupport@mhc.wa.gov.au

Contact us

If you have any questions at any time, please don’t hesitate to contact:

Kind regards,

Communications Team, Mental Health Commission

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