We're working for Western Australia.

COVID-19 information for Service Providers

The Mental Health Commission is working closely with government and across the sector to ensure you are kept up to date with information and have access to toolkits to help you in the coming months. We are here to support you.

Please encourage your staff to continue to check the list of exposure sites visited by confirmed COVID-19 cases and above all, if your staff or consumers are unwell with COVID-19 symptoms please ensure they get tested, locations of testing clinics can be found here. Stay up to date with the latest government advice and directions at www.wa.gov.au or www.healthywa.wa.gov.au.

Thank you for your continued hard work ensuring the safety of our community. 

Service Continuity

Service continuity and sustainability is a key consideration for government, service providers and consumers. We understand you may need to modify your service delivery to keep staff and consumers safe. Please keep in regular contact with your Contract Manager or email Contracting@mhc.wa.gov.au for any COVID-19 related issue.

On Friday 18 February 2022, the Commission in partnership with WAAMH and WANADA hosted a one-hour COVID-19 planning information session for providers of mental health and alcohol and other drug services. The video recording of this forum is located above, to go with the slides


Very High Case Load Settings

From 12.01am on Thursday 10 March the WA Government introduced very high caseload settings for Western Australia. 
Based on the latest health advice, businesses that have registered their critical workforce will have the options of implementing new testing and isolation protocols for critical workers, if needed, to continue essential operations.   It will address potential workforce shortages and ensure critical supply chains and services are able to continue without disruption due to more people isolating as a positive case or an asymptomatic close contact. Similar policies have been vital and effective in other jurisdictions.
The definition of a critical worker in WA is someone whose role cannot be undertaken at home and who:

  • performs a role that is critical to the COVID-19 response or continuation of critical services that prevent significant harm (e.g. loss of life, catastrophic impacts to safety or welfare, lack of access to essential goods) to an individual or the community; or
  • performs a role that is necessary for the safe continuation of services and/or has specialist skills in specified industries deemed critical.

These critical workers who are asymptomatic close contacts can attend work as a last resort, if mutually agreed between employer and employee, with the following protocols:

  • record a daily negative Rapid Antigen Test (RAT) prior to attending or on arrival at the workplace;
  • wear a surgical mask to work and outside your home, and travel alone, if possible;
  • when not at work, you must self-isolate;
  • if symptoms ever develop, you must follow symptomatic close contact protocols; and
  • if a RAT is positive, you must follow confirmed positive case protocols.

If you have any questions about the Critical Workers Policy, please email them to criticalworker.register@dpc.wa.gov.au
For the full list of defined critical workers and for more information, visit: www.wa.gov.au

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